Process Automation in SAP using UiPath with Tacstone

-

Proces automatisering in SAP met UiPath, nu nog eenvoudiger sinds UiPath Solex partner is geworden en SAP Build een plugin beschikbaar heeft. Afgelopen vrijdag ontvingen Jan Penninkhof en ik Cees-Willem van Rooij en Ebert Knol van Tacstone Technology in ons hanacafeNL.

💡Proces automatisering levert al snel 2 uur per week per betrokken medewerker op. Tijd die in extra aandacht voor klanten gestoken kan worden.

  • Optimalisatie van service orders proces door tickets te interpreteren en zo snel mogelijk bij de juiste persoon af te leveren
  • Matchen van klant artikelnummers met je eigen nummers
  • Verminderen van de administrative druk in de zorg
English:
Process Automation with UiPath
  • UiPath: A powerful automation platform that can be used to automate various tasks, including SAP processes.
  • Use Case: Service Request Automation: UiPath can automatically process service requests by:
    • Reading and understanding the request.
    • Extracting relevant information.
    • Assigning the request to the appropriate person.
    • Updating SAP systems with the necessary information.
  • Benefits of Automation:
    • Increased efficiency and productivity.
    • Reduced errors and improved accuracy.
    • Faster response times.
    • Improved customer satisfaction.
Future of Automation
  • AI and Machine Learning: AI and machine learning can be used to further enhance automation capabilities.
  • Communication Mining: UiPath's communication mining feature can be used to analyze emails and other communication channels to identify potential automation opportunities.
  • Center of Excellence: Establishing a center of excellence for automation can help organizations to standardize processes and promote best practices.
Conclusion
  • Automation is the future: Automation is becoming increasingly important in today's business world.
  • Tacstone is a leader in automation: Tacstone is a leading provider of automation solutions for SAP.
  • Automation can help organizations to achieve their business goals: By automating processes, organizations can improve efficiency, reduce costs, and increase customer satisfaction.

Luisteren

Kijken

Comments

Post a Comment

Popular posts from this blog

The power of data, integrated data! How Shimano realizes 97% cost avoidance

-
Image
Improve customer experience by integrating data to answer a common question like “When will this be available?” Learn how Shimano is using SAP Integration Suite to break down IT silo’s and deliver the right information at the right time to the right person. Shimano processes 12 million messages on a yearly basis and 75% of those interfaces are still point to point. They work perfectly fine, but maintenance is difficult. Shimano now modernizes its integration landscape to connect to customers (dealers) and logistic service providers using the Integration Suite of SAP Business Technology Platform. Do you want to know how much Shimano will save? Or how fast Shimano can connect to new customers/partners? You can find out in this episode of Business Innovation with SAP.
Read more

Professional Scrum Master \o/

-
Image
Since 2009 I am a big fan of doing scrum , especially in SAP projects. I know there is a lot of fuzz going on around scrum, again especially in SAP projects ;-) But I am convinced that using scrum will really help you to fulfil your customer needs. Not the needs that have been defined some time ago, but the actual requirements to support business challenges. Requirements that can change along the way, just like business challenges. In the years since 2009 I've done a lot of talks on scrum , coached a lot of projects but 'forgot' to certify myself... So that was my personal challenge early May.
Read more

Betere performance met behulp van SAPBTP Event Mesh

-
Image
In deze aflevering gaan we in gesprek met Roel van den Berge, Technical Lead Alliander. Roel heeft samen met collega's het laden van service orders sneller gemaakt door gebruik te maken van SAPBTP Event Mesh. Wil jij weten hoe? Luister dan naar deze aflevering.  Daarnaast:  Hoe kun je bijblijven in de SAP Development wereld?  Welke tips heeft Roel voor ons?  Wie zijn de helden van Roel? Meer info: VNSG Developer Dag : 29 september 2023 SAP Inside Track NL: 10, 11 november 2023 🎙 Luisteren 📺 Kijken
Read more